Images & Gallery is the second collapsible section of the Online Booking settings page. Its subtitle reads "Upload and organize your business images." This is where you manage the photos that appear as a gallery at the top of your public booking portal.
In Teddy, go to Settings → Online Booking and expand the Images & Gallery section (it's the second of four sections).
The section has one upload zone labeled Main, plus a save button at the bottom. This is where you upload images for the portal's gallery — the photos shown below the Book Now button as a carousel/grid.
The public portal renders these in a visual grid with a small "+N" overflow indicator if you have more images than fit on screen. Clients can tap to see the full set.
A good gallery tells a story. The best portfolios include a mix of:
Before/after shots of actual pets you've groomed — these are the single most compelling thing you can show. A matted shaggy dog next to the same dog looking cute after a full groom is worth 20 lines of About Us copy.
Shop interior — a clean, well-lit photo of your grooming station, bathing setup, or waiting area. Establishes legitimacy.
Happy pet portraits — polished shots of finished grooms. Good for the "my pet will look like that!" moment.
The team — a photo of you and your groomers. Humans trust humans.
Signature services in action — if you do specialty work (hand-stripping, creative grooming), show it.
Avoid:
Stock photos. Clients can tell. Stock photos of generic dogs on white backgrounds feel fake.
Blurry phone photos from bad lighting. Better to have 3 good photos than 15 mediocre ones.
Screenshots or memes. Keep the gallery on-brand and professional.
Pet photos without owner consent — if you're photographing a client's pet, just ask. Most clients say yes.
You don't need a professional photographer. A recent iPhone or Android camera is fine if you:
Shoot near a window (indirect natural light beats every ceiling light)
Clean the background — pull a clean blanket behind the pet, push clutter out of frame
Shoot at pet eye level — not top-down
Take 10 shots, pick 1 — more shots, more options
Hold a treat above the lens to get the pet looking at the camera
Shoot in landscape, not portrait — the gallery displays landscape better
Teddy accepts standard web formats (JPG, PNG, WebP). The upload zone handles resizing automatically.
Some practical guidance:
Original resolution is fine — uploading a 4032×3024 phone photo is OK, Teddy will downscale
Keep each image under a few MB — faster upload, faster page load for clients
Landscape orientation (wider than tall) fits the gallery layout better
16:9 or 4:3 ratio works best
If you upload multiple images, the order they appear in the gallery usually follows upload order. Upload your best shots last (or drag to reorder if the UI supports it) so they show first.
Tap save at the bottom of the Images & Gallery section to persist your upload(s). Just like General Information, there's no autosave — leaving the page without saving discards your changes.
Between 4 and 8 images is the sweet spot. Fewer than 4 and the gallery feels thin. More than 10 and clients stop scrolling. If you have a huge portfolio, pick your absolute best shots — not everything you've ever done.
Don't confuse this section with the Store Logo upload in General Information. The Store Logo is the brand mark shown at the top of the portal; the gallery is the collection of photography shown below it. Different fields, different purposes. Both matter.
Tip: If you have zero photos and are about to launch online booking, schedule one hour of "portfolio shooting" as part of your setup checklist. Pick 3 recent grooms, get permission from their owners, and shoot before/after pairs in good window light. Three solid before/afters beats a gallery full of random phone snaps every time.
